Privacy Policy

Collection of Personal Information

RTFT may collect information from and about you, such as:

Your account registration information, such as your name and email address, billing address, phone number, and other information needed to invoice you; your purchase and free-trial sign-up history; traffic source (e.g., how you found RTFT); and your general geographic location (based upon IP address).

Payment Information: If you make a purchase or sign up through the RTFT platform, you must provide valid payment information. This information is collected directly by our payment vendors and is not received or stored by our payment processing partners.

Purchase Orders: We accept purchase orders from authorized entities.

When you access our website, we may use software embedded in our website (such as JavaScript) and we may place small data files (or cookies) on your computer or other device to collect information about which pages you view and how you reach them, what you do when you visit a page, the length of time you remain on the page and how we perform in providing content to you.

We may gather your IP address (that is, the electronic addresses of computers connected to the internet) to analyse trends, administer the website, track users’ movement, and gather broad demographic information. This information does not identify you personally.

You may wish to participate in the various blogs, forums, and other social media platforms hosted by RTFT. RTFT cannot be held responsible if you share personal information on these platforms that is subsequently used, misused or otherwise appropriated by another user.

Our website and social media platforms may contain links to other websites and platforms operated by third parties over which RTFT has no control. We make no representations or warranties in relation to the privacy practices of any third party websites. Third parties are responsible for informing you about their own privacy practices.

Use and Disclosure of Personal Data

Generally, RTFT uses this personal information:

  • To provide and enhance member services.
  • To verify your identity;
  • To process payment and issue receipts;
  • To communicate relevant news, updates, promotions, competitions, reports and other information;
  • To provide access to certain parts of our website or social media platform;
  • To conduct research and evaluation;
  • To enable the development and marketing of other products and services, and to improve our customer service including tailoring our website when you log on to make it more relevant to you; and for reasons authorised or required by law.
  • RTFT may disclose your personal information to our third party service providers including web hosting providers, IT systems administrators, mailing houses, couriers, payment processors, data entry service providers, electronic network administrators, research and marketing agencies, consultants, professional advisors and experts such as accountants, solicitors and business advisors.

Security of Personal Data

RTFT take reasonable steps to keep personal information secure, accurate and up to date. Information transmitted over the internet is not always secure. The security of links outside RTFT cannot be guaranteed.
Some of your information may be transferred, stored, processed, used or disclosed overseas if our service providers are located overseas.

Access to Personal Information

You may request access to your own information to update, inspect or delete your personal information by contacting RTFT. You will need to verify your information. Where permitted or required by law we may refuse to do so. Where there is a dispute about the facts we may note this dispute. Where RTFT is not able to comply with your request you will be notified. RTFT reserves the right to charge a fee for this service.

Third Party Disclosure

RTFT may exchange your information with third parties where permitted or required by law or for the purposes set above.


By submitting a photograph(s) to RTFT you authorise RTFT to use it in any way, including for marketing and promotion purposes.


If you have a complaint regarding privacy issues, please contact the RTFT team.

Changes to this privacy policy

RTFT reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.

Contact us

RTFT welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us during business hours Monday to Friday.